Professional Openings

Knott's Berry Farm Careers

Knott's Berry Farm takes your personal and professional development very seriously and we're committed to providing competitive market-based compensation packages and an excellent work environment.

To view available positions, click on the links below. You can also save time by printing out our Job Application. Just fill in the information and then bring it with you when you apply.

Professional Opportunities

Knott’s Berry Farm, America’s first theme park, is seeking an experienced Cook/Chef to assist with leading our Park Culinary operations. This is a dynamic position, with culinary responsibilities in our seated dining restaurants, our quick service restaurants, and our catering/picnics operations. The Sous Chef will assist with establishing standards and recipes for our varied food operations, as well as, assuring Knott’s Berry Farm serves only the most exciting “gotta have” foods. Our operation is committed to culinary excellence. We offer a competitive salary, opportunity for growth and professional development, and a full benefits package, all in a fun and family oriented work place.

Responsibilities include:
• Assists in the development and Implementation of new menus and food items.
• Ensures standards of quality preparation and presentation are met for all locations, while controlling production, waste, and spoilage.
• Ensures that staff is trained, and follows all safety and sanitation standards, and in compliance with all local, state, and federal laws.
• Orders product, while maintaining inventory levels.
• Ensures the availability of all needed materials and equipment for an efficient operation while exercising proper budget controls.

Requirements:
• Successful candidates will possess at least year of kitchen management experience along with 2 – 3 years of solid food preparation/cook experience.
• Able to demonstrate a commitment to training and mentoring our cooks.
• Ability to manage multiple facilities and food types.
• Knowledge of culinary tools and major kitchen production equipment.
• Must have or be willing to obtain a California Food Handler card.


TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", you may apply by emailing your resume to employment@knotts.com. Please put “Resume for Sous Chef" in the subject line. Save time by downloading and filling out a job application before you get to the Employment Center.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.
Knott’s Berry Farm, America’s first theme park, is seeking experienced Supervisors for our full-service restaurants and our quick serve shops. The successful candidate will possess only the highest standards in terms of service, quality, and cleanliness. Strong leadership and guest relations skills are essential. Individual should have a minimum of two years Food and Beverage management experience. We offer a competitive salary, opportunity for growth and additional benefits, all in a fun and family oriented work place.

JOB FUNCTIONS SUMMARY:
Responsible to oversee and direct the efforts of Food and Beverage complex. Manages all employees throughout the shift. Responsible for product ordering, scheduling and inventories. Controls product cost through proper ordering, product proportioning and inventory control.

DUTIES:
  • Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.
  • Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.
  • Exemplifies Cedar Fair's Cornerstones of Safety, Courtesy, Service, Cleanliness, and Integrity.
  • Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs.
  • Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies.
  • Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures.
  • Conducts cash handling transactions, including making change, providing refunds and accepting payments.
  • Reports all unsafe or unusual conditions to Area Manager and Maintenance for immediate attention.
  • Monitors proper cash handling policies and attendance of direct and indirect reports.
  • Performs operational duties of staff including cooking, expediting of food, and cleaning, as business needs dictate.
  • Executes appropriate actions to maximize achievement of profit and cost control goals. Being responsible for adding or cutting labor if needed.
JOB REQUIREMENTS:
  • A minimum of two years Food and Beverage management experience.
  • Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
  • Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
  • Basic computer skills required, Microsoft Outlook, Excel and Word preferred.
  • 2 years experience combined as a Guest Service Associate and Team Leader
  • Ability to get a California Food Handler Card.
TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please email your resume to employment@knotts.com. Please put “Resume for Supervisor, Food and Beverage" in the subject line.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.
This position is responsible for ensuring and maintaining a high safety standard, ride reliability, optimum capacity, and ride/attraction aesthetics for our guests and employees. Monitor employee performance (Hourly). Coordinate and complete special projects as assigned. Prepare, follow-up, and complete assigned Ride Rehabilitations (Job scope, assigned tracking numbers, personnel assignments, part ordering, documentation, and completion). Monitor daily ride performance, coordinate repairs, and documentation of repairs. Perform all Duty Supervisor assignments when scheduled.

Responsibilities:
Daily interactions with all Ride Maintenance personnel. (Employee Performance, Cleanliness, and Ride Status). Monitor and reduce ride downtime issues via hands-on repairs and maintenance. Monitor ride performance and delegate required action to enhance ride safety, reliability, and capacity. Issue and follow-up on Preventative Maintenance items for assigned rides. Coordinate scheduled Ride Rehabilitation assignments(Job scope, tracking numbers, personnel assignments, part ordering, documentation, and completion). Perform all Duty Supervisor job responsibilities as assigned. Interact with all departments to complete assigned tasks. Interact with Ride Manufacturer's to assist in resolving ride issues. Coordinate job scopes for outside vendors for repairs (job scope, bid sheets, final selection, scheduling projects, and completion). Order and follow-up on parts/components to maintain optimum reliability Provide guest service according to Knott's Berry Farm's standards. Adhere to all Company and departmental policies and procedures. Maintain a clean and safe work environment. Adhere to established Performance Standards for Supervisor and Duty Supervisor. Perform opening, operating, and closing duties as outlined in department documentation. Respond to ride calls and give direction for safe expedient repairs. Accurately read blue prints (Electrical, Mechanical, Hydraulic, Pneumatic). Read and understand manufacturer's manuals, safety rules, operating instructions, maintenance instructions, training manuals, policy manuals, chemical labels, and Material Safety Data Sheets. Complete all paperwork within the required time frame. Assist with DOSH inspections. Assist with safety inspections. Assist with removal of old rides/attractions and install new as needed.

Qualifications:
Minimum of five years ride maintenance experience at the mechanic level. Excellent verbal and written communication skills required. Writing, critical thinking, adjusting schedules, and computer skills (Microsoft Word and Excel). Non-Destructive Testing (NDT) application. Ability to perform multiple tasks on a daily basis. Analyze ride issues and take appropriate corrective action(s). Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interoperate an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to calculate figures and amounts such as converting fractions to/from the decimal system, proportions, percentages, area, circumference, and volume, using both the standard and metric systems. Ability to read, understand, and implement manufacturer's manuals, safety rules, operating instructions, maintenance instructions, training manuals, policy manuals, chemical labels, and Material Safety Data Sheets. Ability to troubleshoot all maintenance issues (Electrical, Mechanical, Animation, Railroad, etc.). Ability to follow-up on and resolve all daily ride issues. Ability to effectively troubleshoot ride issues and expedite return to service. Ability to assist in all heavy maintenance assignments. Ability to delegate and follow-up on ever-changing work assignments. Ability to maintain a positive working atmosphere while building an effective team in a fast paced and demanding work environment. Ability to plan, execute and complete all assigned ride rehabilitations within the required time frame. Ability to execute and complete new ride installations within the required time frame. Develop documentation, training, Standard Exiting Procedures, testing, and opening on time. Ability to work effectively with all employees in order to function as part of a team. Ability to meet Knott's Berry Farm’s costuming and grooming standards.
Ability to meet rotating scheduling availability requirements, including availability during nights, weekends, and holiday periods. Ability to meet Knott’s Berry Farm’s attendance requirements as outlined in Knott's Berry Farm’s attendance policy. Ability to perform all Maintenance Technician's Essential Job Functions.

TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please apply by emailing your resume to employment@knotts.com. Please put “Resume for Ride Maintenance Supervisor” in the subject line. Save time by downloading and filling out a job application before you get to the Employment Center.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.
Job Summary:
Maintain high safety standards and ride reliability by performing routine inspections and repairs on all attractions. Visually observe and inspect equipment during operation in order to detect appropriate operation of equipment, any physical deviations and/or abnormalities. Perform Ride Rehabilitations and new installations as scheduled.

  • Inspect, service, test, troubleshoot, and repair equipment as needed.
  • Trouble-shoot mechanical systems and devices, pneumatic systems, hydraulic systems and take appropriate corrective action(s).
  • Detect basic electrical system malfunctions and take appropriate corrective actions(s).
  • Perform daily inspections and repairs on ride tracks and vehicles, safety systems, power systems, mechanical systems, motors, gear boxes, drives, clutches, mechanical devices, hydraulic systems, pneumatic systems, and conveyance systems.
  • Perform welding (Mig, Tig, and Arc) repairs and/or fabrication when assigned.
  • Proficiently use precision measuring devices for testing components.
  • Set-up and operate Lathe, Mill, Drill press, Grinder, and other metal working tools/equipment.
  • Accurately read blue prints (mechanical, hydraulic, and pneumatic).
  • Read and understand manufacturer's manuals for service, repairs, and/or replacement components.
Requirements:
  • 2 to 5 years of job experience in related fields.
  • Working knowledge of Hydraulic and Pneumatic systems and monitoring equipment.
  • Working knowledge of the proper utilization and care of hand and power tools and maintenance equipment.
  • Experience servicing maintenance equipment and systems (bearings, drives, lifts, gearboxes, chains, etc.)
  • Basic knowledge of electical, plumbing, carpentry and painting duties.
  • Welding (Mig, Tig, and Arc) with approved certification helpful, but not required.
  • Fiberglass repair experience helpful, but not required.

TO APPLY:

If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please apply in person at: Knott's Berry Farm Employment Center 8039 Beach Blvd., Buena Park, CA 90620. Employment Center Hours are: Monday through Friday 9:00 am to 5:00 pm. We are closed Saturdays, Sundays and Holidays. You may also apply by emailing your resume to employment@knotts.com. Please put “Resume for Ride Maintenance Mechanic” in the subject line. Save time by downloading and filling out a job application before you get to the Employment Center.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.
Knott’s Berry Farm currently has immediate openings for certified Emergency Medical Technicians. Our ideal candidate will possess at least 2 years EMT experience in a recognized organization.

Requirements:
Knowledge of anatomy, physiology, first aid, basic life support, transport, communication and triage is required. Must be skilled in the use and maintenance of various types of emergency medical equipment.

TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please apply by emailing your resume to employment@knotts.com. Please put “Resume for Emergency Medical Technician” in the subject line.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.
The primary responsibility of a Loss Prevention Investigator is to protect the assets of Knott's Berry Farm including Guests, Employees and property. This includes detering criminal acts and any activity that violates Park rules and regulations. Other duties include written documentation of incidents (reading and writing skills), use of a computer and use of two way radios.

Requirements:
You must be at least 18 years of age, a high school graduate, or equivalent to be considered for this position. Must have Loss Prevention experience. Interviewing and interrogation techniques experience preferred. You must also have a California Guard Card.

TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please email resume to employment@knotts.com. Please put “Resume for Loss Prevention Investigator” in the subject line. You may also apply in person at: Knott's Berry Farm Employment Center 8039 Beach Blvd., Buena Park, CA 90620. Employment Center Hours are: Monday through Friday 9:00 am to 5:00 pm. We are closed Saturdays, Sundays and Holidays. Save time by downloading and filling out a job application before you get to the Employment Center.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.
RESPONSIBILITIES:
Quickly and accurately evaluate and diagnose power and control problems on a wide variety of foreign and domestic equipment to minimize equipment downtime while ensuring employee and guest safety. Perform necessary work, track, and document preventive maintenance on a wide variety of equipment. Must be able to read, understand and install electrical equipment and systems from engineered drawings, plans, and verbal directions. Must be proficient in maintaining complex electrical control systems to ensure proper operation. Candidate will also respond to unscheduled emergency work orders, prioritize levels of severity, while maintaining high quality and safety standards.

QUALIFICATIONS:
Minimum five years experience in an electrical maintenance environment. Journeyman level work performance. Must be able to troubleshoot and install various electrical/electronic components with a good working knowledge of the National Electrical Code. Medium to high voltage experience (5kv) is desired, knowledge of A/C & D/C Variable Speed Drives, Motor control and ladder Logic troubleshooting Back ground, Power and distribution systems, Extensive motor control and P.L.C experience(Allen-Bradley preferred) with some Electronic Component background. Must have no fear of heights and be able perform work at over 300ft and will also be trained for fall protection. Must have ability to handle and be trained to operate Airily lifts. Four years apprentice trade school or equivalent is required. This position is for rotating shifts.

TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please apply by emailing your resume to employment@knotts.com. Please put “Resume for Ride Maintenance Electrician” in the subject line. Save time by downloading and filling out a job application before you get to the Employment Center.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.
Knott’s Berry Farm is looking for qualified seasonal technical staff with a minimum of two years of sound board operation in a college, theatre, church, and/or concert environment.

Requirements:
Must be fully available. Must have two years experience working in a theatrical environment as a sound board operator. Must have a background in live sound mixing and an ability to operate digital sound equipment.

TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please apply by emailing your resume to employment@knotts.com. Please put “Resume for Sound Board Operator” in the subject line. Save time by downloading and filling out a job application before you get to the Employment Center.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.
Under the direction of the Internal Audit Manager, this position performs audits on controls over Revenue, Cash Receipts, Accounting, Computer Systems, Payroll, Purchasing, Expenditures, Inventory, etc. After completing each audit, this position reports to management in written format indicating the conclusions of the audits, including the necessary recommendations for improvements to controls and procedures. Audit interns will also be heavily involved with the testing required by our national CPA firm under the Sarbanes/Oxley law. This position performs other projects as assigned. This position is also required to make day trips to the Knott's Soak City Water Park located in Palm Springs, CA to perform required reviews.

Requirements:
This job requires a highly motivated individual who is able to work effectively both with and without supervision. Excellent communication skills, both verbal and written, are required, as interaction with management on a regular basis is required. Auditors must be willing to work approximately 48 hours per week (during the summer season) with varying daily schedules. Candidates should be Accounting or Finance majors in their sophomore year or above, with a GPA of 3.0 or higher, and must have completed an accounting course prior to the internship. Successful candidates must be able to pass a background check, including a DMV check.

TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please apply by emailing your resume to employment@knotts.com. Please put “Resume for Internal Audit Internship” in the subject line.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.
This position is responsible for decorating a variety of cakes for all occasions. In addition, this position is responsible for the cleaning and maintenance of the decorating area, tools and equipment.

Requirements:
Must have at least one year of related experience in decorating all occasion cakes. Must be able to use an airbrush and combine colors. Must be able to obtain a food handler card.

TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please apply in person at: Knott's Berry Farm Employment Center 8039 Beach Blvd., Buena Park, CA 90620. Employment Center Hours are: Monday through Friday 9:00 am to 5:00 pm. We are closed Saturdays, Sundays and Holidays. Save time by downloading and filling out a job application before you get to the Employment Center.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.
This position is primarily responsible for mixing and serving alcoholic and non-alcoholic drinks to guests of the bar and service bar. This position is also responsible for following standard drink recipes and the company's alcoholic beverage control policies; merchandising drinks. Our bartenders attend to guests, making them feel welcome.

Requirements:
We have exciting opportunities available for experienced bartenders that are willing to deliver superior service in a fast-paced environment. All applicants positions must have prior restaurant experience in a full service bar. Applicants must be at least 21 years of age. Must be able to obtain a food handler card.

TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please apply in person at: Knott's Berry Farm Employment Center 8039 Beach Blvd., Buena Park, CA 90620. Employment Center Hours are: Monday through Friday 9:00 am to 5:00 pm. We are closed Saturdays, Sundays and Holidays. Save time by downloading and filling out a job application before you get to the Employment Center.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.

Knott’s Berry Farm, America’s first theme park, is seeking an experienced Sous Chef to assist with leading our Culinary team at Mrs. Knott’s Chicken Dinner Restaurant. As one of America's largest and most popular single-location family restaurants, Mrs. Knott's Chicken Dinner Restaurant has been serving up Cordelia Knott's fried chicken, homemade biscuits and boysenberry pies since 1934. Located outside the main gate of Knott's Berry Farm, this family dining institution actually formed the basis for the theme park itself. Our operation is committed to culinary excellence. We offer a competitive salary, opportunity for growth and professional development, and a full benefits package, all in a fun and family oriented work place.

Responsibilities include:
• Assists in the development and Implementation of new menus and food items.
• Ensures standards of quality preparation and presentation are met for all locations, while controlling production, waste, and spoilage.
• Ensures that staff is trained, and follows all safety and sanitation standards, and in compliance with all local, state, and federal laws.
• Orders product, while maintaining inventory levels.
• Ensures the availability of all needed materials and equipment for an efficient operation while exercising proper budget controls.

Requirements:
• Successful candidates will possess at least year of kitchen management experience along with 2 – 3 years of solid food preparation/cook experience.
• Able to demonstrate a commitment to training and mentoring our cooks.
• Ability to manage multiple facilities and food types.
• Knowledge of culinary tools and major kitchen production equipment.
• Must have or be willing to obtain a California Food Handler card.

TO APPLY:

If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", you may apply by emailing your resume to employment@knotts.com. Please put “Resume for Chicken Dinner Restaurant Sous Chef" in the subject line. Save time by downloading and filling out a job application before you get to the Employment Center.

MORE INFO:

Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.
JOB FUNCTIONS SUMMARY:
Directs the repair, maintenance and inspection of all amusement rides and related equipment at Knott's Berry Farm. Ensures the safety of all amusement rides and equipment. Ensures compliance with all applicable Federal, State, Local and Company codes, standards, and procedures. Maximizes ride availability during peak attendance periods. Directs maintenance and repair of facility electrical and general lighting equipment. Directs maintenance and repair of company-owned vehicles and heavy equipment. Develops, implements, and administers departmental budgets and spending to achieve assigned tasks and maximize value. Directs the Hiring, training, and development of subordinate staff.


QUALIFICATIONS & SKILLS
  • Documented history of training and development of subordinate staff.
  • At least 5 years' experience with ordering and procurement in a Maintenance role.
  • Solid understanding of basic budgeting and accounting practices and at least 5 years' direct experience tracking and administering maintenance budgets.
  • Demonstrable knowledge of basic Mechanical and Electrical principles and common industry practices.
  • Documented history of successfully managing a medium-sized to large staff composed of multiple trades and a diverse workforce.
  • 6 to 10 years' experience of successful Maintenance Management in an Amusement Park or Industrial setting.
  • Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
  • Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
  • Ability to work nights, weekends and holiday periods to meet business needs.
  • Driver's License

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Ensure Guest and Employee safety at all times.
  • Develop and coach staff to improve performance and efficiency at all levels within assigned areas of responsibility.
  • Ensure that all employees are treated fairly and with dignity and respect at all times.
  • Develop, implement, and enforce inspection procedures for all equipment maintained within assigned areas of responsibility.
  • Propose, develop, and administer departmental budgets for the Ride Maintenance, Electrical Maintenance, Garage, Machine Shop, Stockroom, and Electronics Repair Departments within the Maintenance Division.
  • Ensure all Federal, State, Local, and Company Laws, Codes, Standards, Procedures, and best practices are followed at all times.
  • Direct the safe and efficient repair and refurbishment of amusement rides and devices.
  • Adheres to and enforces all Cedar Fair and specific Park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment.
  • Other duties may be assigned.

TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please apply by emailing your resume to employment@knotts.com. Please put “Resume for Director, Ride and Electrical Maintenance ” in the subject line. Save time by downloading and filling out a job application before you get to the Employment Center.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.
Knott's Berry Farm, the Best Amusement Park in the World, has an opening in its MARKETING Division for Representative, Promotions.

JOB FUNCTIONS SUMMARY:
Responsible for development and execution of KBF Promotions plans. Leads the creation and management of all KBF promotions from concept development to negotiation and execution. This position will be responsible for over 320k in attendance and $11M in revenue annually as well as managing assigned expense budget. This position will also assist in departmental activities assigned by the manager, such as (but not limited to) coordination of on site and off site events, street team management and assisting in advertising and production shoots.

QUALIFICATIONS & SKILLS
  • Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
  • Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
  • Ability to work nights, weekends and holiday periods to meet business needs.
  • Driver's License

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Adheres to and enforces all Cedar Fair and specific Park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment.
  • Development and execution of all Promotional strategies and plans including: ideation, solicitation, negotiation and tactical execution (i.e. collateral development, on property execution, partner execution, etc.). Provides on going monitoring and reporting on key metrics (costs, attendance, revenue and program status).
  • Manage promotional street team, including hiring, training and scheduling of up to 5 employees on seasonal basis to staff on site and off site marketing and promotional programs.
  • Assist with other departmental activities such as, but not limited to, coordinating on site production shoots, on property execution of promotion/partnership programs, fulfillment of promotional program elements (ticket requests, collateral development, etc), as well as other duties assigned by management.
  • Direct responsibility for managing promotional expense budget with sole accountability for the Joe Cool and Consumer Youth programs. Annual expense budget for Joe Cool and Consumer Youth is over $500k and accounts for over 90k in attendance and $3M revenue. This position has sole responsibility for managing costs through negotiating vendor contracts and managing production process from start to finish.
  • Responsible for development and growth of promotional activities and business which accounts for over 320k in attendance and $11M revenue annually. Position acts as outside representative for KBF and has direct authority to ideate, source and negotiate promotional terms /details with numerous external partnerships.
  • Adheres to and enforces all Cedar Fair and specific Park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment.
  • Other duties may be assigned.

TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please apply by emailing your resume to employment@knotts.com. Please put “Resume for Representative, Promotions” in the subject line. Save time by downloading and filling out a job application before you get to the Employment Center.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.
This position is responsible for providing end user support and software, hardware, and network assistance. Relies on experience and judgment as well as pre-established procedure and instructions to identify, research and resolve technical problems presented through Level I, II and III (when possible) Help Desk tickets. Documents, tracks and monitors the problem to ensure a timely resolution.

MAJOR DUTIES AND RESPONSIBILITIES:
• Troubleshoot and resolve trouble tickets related to technical difficulties with hardware, software, and the network
• Triage Level II and Level III trouble tickets
• Resolve Network switch and connectivity issues
• Collaborate with development staff to recreate problems in the test environment
• Verify issue resolution on the customer’s behalf
• Verify with the customer that the issue has been resolved and update the ticketing system
• Interface with infrastructure, database, and development personnel
• Communicate plan, progress, and issues in a timely manner
• Actively contribute to ongoing process improvement
• Actively contribute to ongoing documentation of systems and processes
• Performs other duties or special projects as assigned
• Ability to complete multiple simultaneous projects in a timely manner

QUALIFICATIONS & SKILLS
• Bachelor’s degree from a four-year college or university preferred.
• 3+ years customer support/help desk experience
• Working knowledge of MS operating systems and applications
• A+, Network+, MCP or equivalent certifications or experience required
• Must have a good command of the English language in order to provide effective phone, desk-side, and email support.
• This position requires handling Helpdesk Trouble Tickets in an appropriate manner. Individual must be able to gauge the customer's technical ability and communicate with them in appropriate technical or non-technical language in a non-condescending manner.
• This position involves projects and/or assignments requiring considerable decision-making regarding procedures, plans, and schedules. Although there are sometimes problem-solving guidelines for particular problems, there are not always existing procedures or instructions for those problems. The incumbent is on their own in solving problems and determining satisfactory solutions.
• Ability to work independently and in a dynamic environment
• Entertainment or public venue experience preferred
• Needs ability to use a keyboard to enter and retrieve data
• Must have good eyesight to view computer monitor and phone
• Lifting and/or carrying of 50lbs and the pushing and pulling of carts if necessary

TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please apply by emailing your resume to employment@knotts.com. Please put “Resume for Help Desk Technician II ” in the subject line. Save time by downloading and filling out a job application before you get to the Employment Center.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.

Position is responsible for overall uptime and health of all software systems and applications on a day to day basis including patches, updates, testing and vetting of version releases, utilizing KBF and Cedar Fair resources for escalations where necessary. It is the responsibility of the Systems Administrator is to manage the performance of the Applications Administrator, provide support to clients (internal and external) and ensure that service levels are achieved. The Administrator is responsible for ensuring the staff is meeting and exceeding expectations in regards to performance, meeting defined metrics and benchmarks, and that standards and processes are followed to provide effective customer service and meet requirements.

MAJOR DUTIES AND RESPONSIBILITIES:
  • Responsible for directing the Applications Administrator in the development and accuracy of all point of sale and ticketing products for Knott’s Berry Farm, Soak City and Knott’s Berry Farm Hotel. This includes all Micros, Gate Central, Advance Ticketing and web sales via Accesso.
  • This position is responsible for the ticketing pricing accuracy and communication across departments, and can be relied upon to make on demand decisions regarding prices, validity and text for POS and ticketing items.
  • Create and manage process for all product development needs including auditing paperwork for all ticketing and pricing.
  • Position acts as the central ‘gate keeper’ for user rights, access controls and access levels at the Active Directory level and Applications level.
  • Responsible for managing, in coordination with the KBF Systems Engineer, all Windows Server systems, including log monitoring, health checks, updates, user configuration and removal at all system levels.
  • Leads, instructs and engages with corporate/park administrators, technicians and vendors in regards to upgrades, troubleshooting, implementation of new systems and project related work on a regular basis.
  • Confers with users, management, programmers and peers to design data access needs, secutity violations, and programming changes.
  • Will assist IT manager with seasonal audit requirements including preventative audit controls, documentation of processes, and development / implementation of remediation plans.
  • Manages and maintains Windows Active Directory and Exchange Network. Configures security settings or access permissions for groups/individuals.
  • Maintains a central source of documentation of procedures and processes relative to previously mentioned application systems and others such as TMS, DORS, RCS and all server based applications, as well as maintains development of daily process checklist and procedures.
  • Serves as one of the around the clock contacts for all related support issues, responding promptly to disruptions of service , communicating effectively to park level users, management, vendors and team members. Prioritizes based on business criticality.
  • Will assist IT manager with budgetary planning and requirements, including investigating and evaluating the impacts of new systems on current infrastructure, formulating and recommending alternative courses of action.
  • Responsible for managing interdepartmental communications and planning for application changes, implementations and updates
  • Performs staff scheduling to ensure coverage during normal business hours and on-call support as required
  • Manages Applications Administrator including consultation on performance evaluations, promotions, hiring and disciplinary actions
  • Leads the Ticketing Task Force which is responsible for organizing and communicating all cross departmental efforts in support of all live and in development ticketing products.
  • This position is also responsible for the implementation and communication of all ticketing price changes to guest relations and other park departments.
  • Remediates and monitors security and logs to meet PCI/DSS, HIPPA and Privacy requirements. Notifies and alerts of any violations.
  • Provides support for Micros systems including configuration and troubleshooting.
  • Provides timely reviews of system uptimes, upcoming maintenance, project status updates. Position will conduct and manage the remediation and future planning to keep application uptimes in line with department Service Level Agreements. Will document any processes or recommendations for keeping SLA’s.
  • Ensures that weekly and monthly statistics, status reports and reporting aids are completed and continually modified to meet the needs of the department
  • Ensures that decisions made to improve the overall customer support of KBF Applications are continually carried through
  • Assists in recovery planning and testing
  • Finds problem trends and ensures permanent solutions to recurring problems are found
  • Maintain working hours commiserate with changing job needs
  • Coordinates training requirements of support personnel and clients
  • Contributes to departmental productivity and development by participating in training programs
  • Provides essential leadership by projecting a positive attitude and providing learning incentives
  • Accurately articulates and communicates pertinent information. Assists in development and implementation of quality control
  • Solves problems and makes decisions on a daily basis relative to responsibilities. Ensures that effective representation takes place for the coordination of work processes and projects with other departments
  • Interfaces with users of technology, employing a high degree of tact and communication skills to promote a positive image of the department.
  • Resolves problem situations in a professional manner. Accurately communicates information to create a work environment that lends itself to the best interests of the departmental personnel and customer service levels
  • Performs duties in a cost-effective manner to avoid waste of resources
  • Maintains competency and enhances professional growth through continuing education
  • Accountable for meeting Service Level Agreements established by Information Technology Manager
  • Performs other duties and responsibilities as assigned by the IT Manager

QUALIFICATIONS & SKILLS:
  • Associates Degree or equivalent combination of education and experience is required
  • 5+ years of related technical and managerial experience in a help desk environment supporting systems
  • Microsoft MCSE or equivalent demonstrable systems understanding
  • Demonstrated management skills are required in planning, directing, reporting and administrative responsibilities.
  • Demonstrated ability to: Prepare, read, comprehend and analyze a variety of complex forms, reports, spreadsheet, plans and documentation
  • Respond adequately to inquiries or complaints
  • Write using standard convention
  • Apply principles of logical thinking to define problems, collect data, establish facts and draw conclusions
  • Apply common sense understanding to carry out instructions
  • Use and interpret job related terminology and functions effectively and accurately
  • Manage multiple high priority initiatives in a fast paced, highly technical environment
  • Needs ability to use a keyboard to enter and retrieve data
  • Must have good eyesight to view computer monitor and phone
  • Lifting and/or carrying of 50lbs and the pushing and pulling of carts if necessary

TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please apply by emailing your resume to employment@knotts.com. Please put “Resume for Systems Engineer” in the subject line. Save time by downloading and filling out a job application before you get to the Employment Center.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.
RESPONSIBILITIES:
  • Organizes, hires, develops and leads the department staff; organizes, hires, develops and leads sales team; organizes, trains and leads restaurant staff; recruits, interviews, hires, and trains all housekeeping, property maintenance, and laundry personnel; monitors employee performance; maintains and approves weekly timecards to ensure adherence to all policies; promotes teamwork within department and maintain good working relationship with other departments; ensures breaks are taken in accordance with Knott's Berry Farm and California State policies.
  • Manages direct reports’ performance issues, addresses disciplinary situations, and provides significant input into promotion, demotion, and termination decisions; reviews adjust and approves performance appraisals for department staff on an annual basis; supervises direct reports daily work performance, provides coaching and counseling regarding performance and disciplinary situations, and provides credible input into discipline, promotion, demotion and termination decisions; prepares and conducts performance appraisals on an annual basis with each direct report; oversees and assigns the daily work of employees in assigned cost center, provides training, coaching, counseling and tracking regarding employees performance; refers disciplinary issues upward and provides back-up documentation to support actions including discipline, promotion, demotion and termination; assists in preparing and conducting performance appraisals with each direct report on an annual basis; effectively manages and maintains cleanliness of hotel guestrooms and public areas; ensures that all guestrooms are cleaned and inspected prior to guest occupancy.
  • Prepares and administers annual division operating budget; makes overall adjustments (labor, ODC, COG) throughout the year to meet division specific goals; prepares and administers annual department operating budget; makes overall adjustments (labor, ODC, COG) throughout the year to meet division specific goals; assists in preparing and administering annual division operating budget; makes overall adjustments (labor, ODC, COG) throughout the year to meet division specific goals; assists in preparing and administering annual department operating budget; makes overall adjustments (labor, ODC, COG) throughout the year to meet department specific goals; makes daily downward adjustments and recommendations for upward adjustments to labor levels based on attendance and sales to meet cost center specific goals.
  • Reviews daily, weekly, and monthly department paperwork and reports, and takes action to implement appropriate corrective actions to resolve operational concerns; completes all daily, weekly, and monthly reports associated with operating a retail unit including, sales reports, cash handling reports, cash logs, damage reports, over/short reports, break and meal period schedules, location schedules and orders and maintains supplies, linen, and equipment.
  • Adheres to and enforces all Cedar Fair and specific Park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment.

QUALIFICATIONS:
  • Prefer two years of supervisory experience in a multi-faceted guest service environment.
  • Must be detail-oriented and possess excellent planning and organizational skills.
  • Excellent professional communication and interpersonal skills, and the ability to develop staff toward a common vision is essential.
  • Solid leadership and motivational abilities required.
  • Must be an action-oriented individual who can interface with management on all levels.
  • Must be able to act quickly in dealing with all kinds of operational situations and guest concerns.
  • Working knowledge of computer systems helpful.
  • Thorough knowledge of cleaning supplies and equipment.
  • Must be at least high school graduate.
  • Ability to work nights, weekends and holiday periods to meet business needs.
  • Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
  • Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.

TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please apply by emailing your resume to employment@knotts.com. Please put “Resume for Housekeeping Manager” in the subject line. Save time by downloading and filling out a job application before you get to the Employment Center.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.
This position is responsible for managing construction projects, primarily capital, but also some maintenance projects that involve outside contractors from approval through completion. This position works with architects, engineers, structural, civil, electrical and mechanical, ride manufacturers, City of Buena Park Planning & Engineering, Orange County Fire Authority, Orange County Health Department, numerous outside contractors and engineers, Cedar Fair Corporate Design team and all divisions at Knott's Berry Farm from establishing project scopes through the completion of the actual construction project. This position establishes project budgets through research, estimating and experience.

Qualifications:
  • 5 - 7 Years related experience in Construction and Project Management
  • Working knowledge of City, County and State construction and building codes and guidelines
  • Proven experience in estimating construction projects and establishing budgets
  • At least two years of Project Superintendent experience preferred
  • Ability to work nights, weekends and holiday periods to meet business needs

Responsibilities:

  • Prepares annual department budget and monitors on a continual basis. Provides input for developing budgets for future Capital projects and monitors budgets for those projects
  • Compiles, evaluates, negotiates and awards contracts with consultants, contractors and vendors. When bids exceed budget, initiates, executes, and negotiates changes to the scope and design with the design group and contractors bidding the work
  • Creates scopes of work for architects, engineers and contractors for all phases of Capital & EWO projects. Works with architects and engineers during the beginning phase of the project to complete designs according to established drawings completed by Cedar Fair Corporate Design team and outside architects
  • Work with Project Superintendent to manage all capital construction projects to be completed according to plans and specifications
  • Manages all projects to ensure they are completed on time and within budget
  • Manages all projects to minimize the impact of Park Operations, and to ensure a safe environment is provided for Knott's Berry Farm guests, employees, and contractors
  • Works with hazardous material engineers and contractors on the demolition of required projects to ensure compliance with all Federal, State and local requirements
  • Ensures the availability of all needed materials and equipment for the smooth and efficient completion of all projects

TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please apply by emailing your resume to employment@knotts.com. Please put “Resume for Project Development Superintendent” in the subject line.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.
The General Accounting Manager manages the accounts payable, accounts receivable and capital accounting functions through the direct report of the Area Managers. This position is responsible for the weekly, monthly and quarterly financial reporting process and analysis of financial data. Additionally, this position assists in the preparation and management of the budget, particularly as it pertains to the Balance Sheet.

Education:
Bachelor’s degree in accounting or finance, CPA preferred but not required

Experience: 5-10 years related experience

Essential duties and responsibilities:
- Responsible for accounting operations and maintaining effective internal controls.
- Prepares weekly, monthly & Qtrly JE’s for close process
- Review, update and reconciliation of balance sheet accounts including intercompany, inventory, accruals, prepaids and reserve accounts, as well as tax related issues.
- Supervise and mentor staff of 8.
- Ensure activities comply with organizational requirements for quality management, legal requirements and general care of duty.
- Manage the Capital Accounting process, reviewing and approving completed projects, reviewing and approving all capital reports, additions, retirements and journal entries.
- Oversee the A/P process, ensuring all invoices are processed quickly and accurately, and that check runs are done twice weekly with no errors.
- Oversee Accounts Receivable and office cash receipts from various consignments, account reconciliations and usage journal entries.
- Review and approve account reconciliations and verify that accounts controlled by the departments are reconciled on a monthly basis.
- Assists in the preparation and management of the budget process.
- Prepares various budget analysis to support the Budget .

Skills Required:
- Organized, detail oriented, and superior communication skills
- JDE knowledge preferred but not required
- Strong Excel skills a must
- Demonstrates leadership and mentorship skills
- Can move from strategic and policy issues to basic transaction management processes
- Self-starter and proactive in identifying and resolving problems, as well as improving processes

Under the direction of the VP Finance, the accounting manager is responsible for the day to day financial operations of the company, including safeguarding the company assets, identifying and mitigating risk exposure, monitoring compliance with policies and procedures and helping to manage the team.


TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please apply by emailing your resume to employment@knotts.com. Please put “Resume for General Accounting Manager” in the subject line.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.