Professional Openings

Knott's Berry Farm Careers

Knott's Berry Farm takes your personal and professional development very seriously and we're committed to providing competitive market-based compensation packages and an excellent work environment.

To view available positions, click on the links below.

Professional Opportunities

Knott’s Berry Farm, America’s first theme park, is seeking an experienced restaurant Supervisor for one of our seated dining restaurants. The successful candidate will possess only the highest standards in terms of service, quality, and cleanliness. Strong leadership and guest relations skills are essential. Individual should have a minimum of two years restaurant management experience or the equivalent. We offer a competitive salary, opportunity for growth and additional benefits, all in a fun and family oriented work place.

DUTIES
  • Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.
  • Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.
  • Exemplifies Cedar Fair's Cornerstones of Safety, Courtesy, Service, Cleanliness, and Integrity.
  • Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs.
  • Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies.
  • Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures.
  • Conducts cash handling transactions, including making change, providing refunds and accepting payments.
  • Reports all unsafe or unusual conditions to Manager and Maintenance for immediate attention.
  • Monitors proper cash handling policies and attendance of direct and indirect reports.
  • Performs operational duties of staff including cooking, expediting of food, and cleaning, as business needs dictate.
  • Executes appropriate actions to maximize achievement of profit and cost control goals. Being responsible for adding or cutting labor if needed.

JOB REQUIREMENTS
  • High school diploma, college degree preferred.
  • Two years food service background to include unit supervisory experience.
  • Must have basic computer skills
  • POS knowledge
  • Ordering
  • Personnel scheduling
TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please apply by emailing your resume to employment@knotts.com. Please put “Resume for Restaurant Supervisor” in the subject line.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.
Job Summary:
Maintain high safety standards and ride reliability by performing routine inspections and repairs on all attractions. Visually observe and inspect equipment during operation in order to detect appropriate operation of equipment, any physical deviations and/or abnormalities. Perform Ride Rehabilitations and new installations as scheduled.

  • Inspect, service, test, troubleshoot, and repair equipment as needed.
  • Trouble-shoot mechanical systems and devices, pneumatic systems, hydraulic systems and take appropriate corrective action(s).
  • Detect basic electrical system malfunctions and take appropriate corrective actions(s).
  • Perform daily inspections and repairs on ride tracks and vehicles, safety systems, power systems, mechanical systems, motors, gear boxes, drives, clutches, mechanical devices, hydraulic systems, pneumatic systems, and conveyance systems.
  • Perform welding (Mig, Tig, and Arc) repairs and/or fabrication when assigned.
  • Proficiently use precision measuring devices for testing components.
  • Set-up and operate Lathe, Mill, Drill press, Grinder, and other metal working tools/equipment.
  • Accurately read blue prints (mechanical, hydraulic, and pneumatic).
  • Read and understand manufacturer's manuals for service, repairs, and/or replacement components.
Requirements:
  • 2 to 5 years of job experience in related fields.
  • Working knowledge of Hydraulic and Pneumatic systems and monitoring equipment.
  • Working knowledge of the proper utilization and care of hand and power tools and maintenance equipment.
  • Experience servicing maintenance equipment and systems (bearings, drives, lifts, gearboxes, chains, etc.)
  • Basic knowledge of electical, plumbing, carpentry and painting duties.
  • Welding (Mig, Tig, and Arc) with approved certification helpful, but not required.
  • Fiberglass repair experience helpful, but not required.

TO APPLY:

If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please email your resume to employment@knotts.com. Please put “Resume for Ride Maintenance Mechanic” in the subject line.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.
Knott’s Berry Farm currently has immediate openings for certified Emergency Medical Technicians. Our ideal candidate will possess at least 2 years EMT experience in a recognized organization.

Requirements:
Knowledge of anatomy, physiology, first aid, basic life support, transport, communication and triage is required. Must be skilled in the use and maintenance of various types of emergency medical equipment.

TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please CLICK HERE.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.
The primary responsibility of a Loss Prevention Investigator is to protect the assets of Knott's Berry Farm including Guests, Employees and property. This includes detering criminal acts, interviewing and interrogating, and any activity that violates Park rules and regulations. Other duties include written documentation of incidents (reading and writing skills), use of a computer and use of two way radios.

Requirements:
You must be at least 18 years of age, a high school graduate, or equivalent to be considered for this position. Must have Loss Prevention experience. Interviewing and interrogation techniques experience preferred. Must be able to attend and obtain certification from a company approved Interview & Interrogation class upon the request of the company. This must be done before the applicant could conduct internal interrogations. You must also have a California Guard Card.

TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please CLICK HERE.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.
Knott’s Berry Farm is looking for qualified seasonal technical staff with a minimum of two years of sound board operation in a college, theatre, church, and/or concert environment.

Requirements:
Must be fully available. Must have two years experience working in a theatrical environment as a sound board operator. Must have a background in live sound mixing and an ability to operate digital sound equipment.

TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please apply by emailing your resume to techjobs@knotts.com. Please put “Resume for Sound Board Operator” in the subject line.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.
Knott’s Berry Farm currently has an opening for a Ride Maintenance Manager. This position ensures the ongoing safety, efficiency, and availability of amusement rides and devices at a major Theme Park. Ensures that all employees work safely and in compliance with all Federal, State and Local laws, work rules, and best practice guidelines. Manages the ride repair, ride maintenance, and ride rehabilitation functions within the division. Provides technical leadership in heavy mechanical maintenance and ride safety. Creates and maintains the annual ride rehabilitation schedule. Ensures that all amusement rides are maintained in accordance with all applicable International, Federal, State, and Local codes and standards. In conjunction with four Ride Maintenance Supervisors, schedules and directs the activities of a large staff of hourly employees in order to accomplish the inspection, repair, and rehabilitation of various amusement rides and their associated equipment. Manages ride inspection and safety records, ensuring compliance with State regulations and Company Policies. Reviews departmental policies and procedures on an on going basis, making specific recommendations to improve safety, ride availability, efficiency and departmental performance. Writes additional departmental policies as needed. Communicates department status to Director and Vice President on an on going basis, including ride maintenance issues, employee concerns, guest complaints, special requests, losses, and any other unusual occurrences or situations in order to maintain optimal department performance.

The ideal candidate will have a proven history of successful leadership in the maintenance of amusement rides and equipment. At least ten years' experience in the mechanical maintenance of rides and amusement devices or PLC driven heavy manufacturing equipment. Mechanical, Industrial or Electrical Engineering degree preferred. Extensive knowledge of Amusement Industry standards and practices including ASTM 2291. 5 to 10 years of leadership experience in a maintenance environment. Demonstrated experience leading a multi-disciplined, diverse technical team. Decision maker with the ability to work under pressure. Demonstrated skills in effective budget and scheduling management. Demonstrable knowledge of a computerized maintenance management system. Proven skills in identifying and developing leaders. Familiarity with DOSH requirements. Extensive and demonstrable knowledge of the maintenance, repair and rehabilitation of gearboxes, drivetrains, large bearings, gears, conveyors, engineered chains, sprockets, hydraulic systems and pneumatic systems.


TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please apply by emailing your resume to employment@knotts.com. Please put “Resume for Ride Maintenance Manager” in the subject line.

Knott’s Berry Farm is an equal opportunity employer. We support a drug-free workplace and perform pre-employment substance abuse testing and background checks.

Knott’s Berry Farm, America’s first theme park, is seeking an experienced restaurant Manager for one of our seated dining restaurants. The successful candidate will possess only the highest standards in terms of service, quality, and cleanliness. Strong leadership and guest relations skills are essential. Individual should have a minimum of two years restaurant management experience or the equivalent. We offer a competitive salary, opportunity for growth and additional benefits, all in a fun and family oriented work place.

Job Requirements
  • High school diploma, college degree preferred.
  • Two years food service background to include unit supervisory experience.
  • Must have basic computer skills
  • POS knowledge
  • Ordering
  • Personnel scheduling

TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please apply by emailing your resume to employment@knotts.com. Please put “Resume for Restaurant Manager” in the subject line.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.
This position is responsible for decorating a variety of cakes for all occasions. In addition, this position is responsible for the cleaning and maintenance of the decorating area, tools and equipment.

Requirements:
Must have at least one year of related experience in decorating all occasion cakes. Must be able to use an airbrush and combine colors. Must be able to obtain a food handler card.

TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please CLICK HERE.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.
This position is responsible for maintaining and repairing all plumbing fixtures and pumps in the park. Maintaining air and natural gas systems for buildings and rides within the park. Maintaining and monitoring irrigation and domestic water supply, including fire systems and irrigation facility within the park. Tests water quality and checks chemicals at pool and water rides using computerized chemical control systems. Document water treatment techniques, water quality and meter readings. Fits piping for air, water, gas, and sewer lines; repair gas and air systems; and use welding equipment to repair piping in the park. Respond to requests for checkups and repairs.

Requirements:
*Must have 3 to 5 years experience of plumbing and repair work
*Experience with commercial and residential plumbing systems, sprinkler systems, etc., or an equivalent amount of education/training to provide the required amount of skill and ability.
*Prefer experience in water quality control.
*Prefer at least 3 years experience in swimming pool treatment techniques.
*Certified Pool Operator (CPO) license preferred.
*Position required rotating first and second shifts, including weekends and holidays during the operating season.

TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please apply by emailing your resume to employment@knotts.com. Please put “Resume for Plumber” in the subject line.

MORE INFO:

Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.
This position is responsible for assisting the Sales department. This includes: answer phones and initiate calls to clients to support Marketing and Sales channels; Telemarket to new and existing contacts. Input ticket orders; Provide support for promotions and events during the event and in pre-planning; Provide support for project management; Provide administration and clerical support; Provide client service support; Assist with Street Team initiatives; Email and fax all requested information; Edit and update media press releases; Perform other duties as assigned or required to achieve Marketing and Sales goals.

Requirements:
Must be at least 18 years of age. Some college education preferred, but not required. Must have effective written and oral communication skills. Must have strong organizational skills. Must be proficient in Windows: Excel, Word, Outlook and PowerPoint.

TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please apply by emailing your resume to employment@knotts.com. Please put “Resume for Marketing Department Assistant” in the subject line.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.
Knott’s Berry Farm is looking for qualified seasonal production staff with a minimum of two years in a college, theatre and/or theme park environment.

Requirements:
Applicant must be fully available to work nights, weekends and holidays. Applicant must have two years’ experience working in a theatrical environment as an F/X technician. Applicant must have a general knowledge of the tools and procedures for creating Special F/X.

TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please apply by emailing your resume to techjobs@knotts.com. Please put “Resume for FX Technician” in the subject line.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.
Knott’s Berry Farm is looking for qualified seasonal production staff with a minimum of two years in a college, theatre and/or theme park environment.

Requirements:
Applicant must be fully available to work nights, weekends and holidays. Applicant must have two years’ experience working in a theatrical environment as a lighting technician. Applicant must have a general knowledge of the tool and procedures for installing and maintaining lighting fixtures and infrastructure.

TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please apply by emailing your resume to techjobs@knotts.com. Please put “Resume for Lighting Technician” in the subject line.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.
Knott’s Berry Farm is looking for qualified seasonal production staff with a minimum of two years in a college, theatre and/or theme park environment.

Requirements:
Applicant must be fully available to work nights, weekends and holidays. Applicant must have two years’ experience working in a theatrical environment as a scenic painter. Applicant must have a general knowledge of paint tools and mediums.

TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please apply by emailing your resume to techjobs@knotts.com. Please put “Resume for Scenic Painter” in the subject line.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.
Knott’s Berry Farm is looking for qualified seasonal production staff with a minimum of two years in a college, theatre and/or theme park environment.

Requirements:
Applicant must be fully available to work nights, weekends and holidays. Applicant must have two years’ experience working in a theatrical environment as a prop technician. Applicant must have a general knowledge of the tool and procedures for creating props and moulds.

TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please apply by emailing your resume to techjobs@knotts.com. Please put “Resume for Prop Technician” in the subject line.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.

Knott’s Berry Farm is looking for qualified seasonal production staff with a minimum of two years of carpentry experience in a college, theatre, industrial, and/or construction environment.

Requirements:
Applicant must be fully available to work nights, weekends and holidays. Applicant must have two years’ experience working as a theatrical carpenter or as a structural framer. Applicant must have a background working with all hand tools and power tools.

TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please apply by emailing your resume to techjobs@knotts.com. Please put “Resume for Entertainment Carpenter” in the subject line.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.
This position is responsible for clerical duties for the Marketing and Sales department.

ESSENTIAL DUTIES & RESPONSIBILITIES:
• Answer phones and initiate calls to clients to support Marketing and Sales channels.
• Telemarket to new and existing contacts.
• Input ticket orders.
• Provide support for promotions and events – during the event and in pre-planning.
• Support for project management.
• Administrative and clerical support.

OTHER DUTIES & RESPONSIBILITIES:

• Client service support.
• Fax or email all requested information.
• Educational Partnership donation request fulfillment.
• Assisting with Street Team off-site events.
• Perform other duties as assigned or required to achieve Marketing and Sales goals.

QUALIFICATIONS:
• Some College education preferred, but not required
• Effective written and oral communication skills
• Strong organizational skills
• Proficient in Windows: Excel, Word, Outlook, PowerPoint

TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", you may apply by emailing your resume to employment@knotts.com. Please put “Resume for Promotions Office Assistant" in the subject line.
This position is responsible for providing quality nursing care to employees and guests of Knott's Berry Farm.

Duties:
  • Provide emergency and non-emergency nursing care.
  • Provide excellent assessment of all injuries/illnesses and make proper referrals as necessary
  • Provide guest service according to Knott's Berry Farm standards.
  • Adhere to Knott's Berry Farm costuming and grooming standards.
  • Adhere to Knott’s Berry Farm Rules of Conduct.
  • Maintain cleanliness and safety in assigned work area.
  • Report all unsafe or unusual conditions to supervision.

Qualifications:
  • Registered Nurse in good standing with the Board of Registered Nurses.
  • 3 years experiance in emergency or critical care.
  • Current certification in CPR.

TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please apply by emailing your resume to employment@knotts.com. Please put “Resume for Registered Nurse” in the subject line.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks..
Knott’s Berry Farm, America’s first theme park, is seeking an experienced Food and Beverage Manager for our quick serve shops. The successful candidate will possess only the highest standards in terms of service, quality, and cleanliness. Strong leadership and guest relations skills are essential. Individual should have a minimum of three years Food and Beverage management experience. We offer a competitive salary, opportunity for growth and additional benefits, all in a fun and family oriented work place.

JOB FUNCTIONS SUMMARY:
Responsible to oversee and direct the efforts of Food and Beverage complex. Manages all employees throughout the shift. Responsible for product ordering, scheduling and inventories. Controls product cost through proper ordering, product proportioning and inventory control.

DUTIES:
  • Provides guest service according to Knott's Berry Farm standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.
  • Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Knott's Berry Farm Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.
  • Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs.
  • Conducts cash handling transactions, including making change, providing refunds and accepting payments.
  • Monitors proper cash handling policies and attendance of direct and indirect reports.
  • Performs operational duties of staff including cooking, expediting of food, and cleaning, as business needs dictate.
  • Executes appropriate actions to maximize achievement of profit and cost control goals.

JOB REQUIREMENTS:
  • A minimum of three years Food and Beverage management experience.
  • Basic computer skills required, Microsoft Outlook, Excel and Word preferred.
  • Ability to get a California Food Handler Card.

TO APPLY:

If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please email your resume to employment@knotts.com. Please put “Resume for Food and Beverage Manager" in the subject line.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.
Knott’s Berry Farm, America’s first theme park, is seeking an experienced Merchandise Area Manager. The successful candidate will possess only the highest standards in terms of service, quality, and cleanliness. Strong leadership and guest relations skills are essential. Individual should have a minimum of five years of retail management experience. We offer a competitive salary, opportunity for growth and additional benefits, all in a fun and family oriented work place.

Duties:
Oversee the operational functions of multiple retail locations. Recommend and execute appropriate actions to maximize achievements of profit and cost control goals. Meet or exceed planned revenues, manage planned expenses including labor, cost of goods and other operating expenses. Manage employee performance including guest service, cash handling and safety. Schedule department personnel.

Job Requirements:
High School diploma or equivalent. Must have 5 years of experience in a fast-paced retail operation. Previous supervisory experience desired. Must have basic computer skills. Working knowledge of POS, Ordering and Scheduling.

TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please email your resume to employment@knotts.com. Please put “Resume for Merchandise Area Manager" in the subject line.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.
Knott’s Berry Farm, America’s first theme park, is seeking an experienced Kitchen Manager to assist with leading our Culinary team at our TGI Friday's restaurant. Our operation is committed to culinary excellence. We offer a competitive salary, opportunity for growth and professional development, and a full benefits package, all in a fun and family oriented work place.

Responsibilities include:
• Assists in the development and Implementation of new menus and food items.
• Ensures standards of quality preparation and presentation are met for all locations, while controlling production, waste, and spoilage.
• Ensures that staff is trained, and follows all safety and sanitation standards, and in compliance with all local, state, and federal laws.
• Orders product, while maintaining inventory levels.
• Ensures the availability of all needed materials and equipment for an efficient operation while exercising proper budget controls.

Requirements:

• Successful candidates will possess at least year of kitchen management experience along with 2 – 3 years of solid food preparation/cook experience.
• Able to demonstrate a commitment to training and mentoring our cooks.
• Ability to manage multiple facilities and food types.
• Knowledge of culinary tools and major kitchen production equipment.
• Must have or be willing to obtain a California Food Handler card.

TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", you may apply by emailing your resume to employment@knotts.com. Please put “Resume for TGI Friday's Kitchen Manager" in the subject line.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.

GENERAL DUTIES

Media Relations
Develop and execute company publicity plans in support of annual Marketing plan. Develop and maintain relationships with print, broadcast, online and radio media. Serve as company spokesperson for print, radio, and television media in non-crisis and select crisis situations. Write and produce press kits, pitch letters, brochures, in-park handouts, and web copy for Knott’s events. Respond to daily media requests for information, interviews, and press tours. Track, assess, and report out on media coverage in all mediums. Respond to media requests for company participation in non-company sponsored photo/film projects. Respond to daily media requests for information, interviews, press tours, permission to film, etc. Analyze requests for ticket donations, character appearances and company involvement in not-for-profit community programs (at times, in partnership with the Promotions team).

Content Creation
Draft speeches, newsletters, quotes, and responses for the General Managers and other executives as requested. Create copy for other departments as needed (case by case basis). Contribute content to website and social media channels.

Crisis Communication
Develop company position statements in the event of an accident, policy change, or natural disaster, coordinating with site and corporate leadership as necessary.

Special Event Coordination

Champion in-park special events requiring cross-discipline coordination to garner publicity for KBF. Oversee the process of commercial, TV, and/or feature filming – from location scout, through contracting, to actual location shoot logistics. Contribute to the planning and execution of photo and video shoots.

Budget
Contribute to the creation of annual PR budgets. Diligently track expenses against budget and communicate variances along the way

Additional Responsibilities
Utilize the Communications Department Assistant as a resource for select work streams, providing daily supervision and guidance. Represent company, as requested, on behalf of company executives at meetings and events. Provide input and assist in the creation of the annual marketing and communication plans. Evaluate and recommend appropriate vendors to provide services such as media wire services, media tracking services, and photography.


QUALIFICATIONS

  • Bachelor’s Degree (4 year college or university)
  • Communications, Journalism, English degree preferred
  • 3 – 5 years of related experience
  • Experience in public/media relations and special event planning and execution
  • At least 21 years of age
  • Ability to work nights, weekends and holiday periods to meet business needs
  • Ability to pass a mandatory or random drug test, per company policy, unless prohibited by state or provincial law
  • Ability to pass a background check, if 18 years of age or older, which may include but is not limited to credit, criminal, DMV, previous employment, education and personal references, per company policy, unless prohibited by federal, state, or provincial law
  • Must have a valid driver’s license

TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please email your resume to employment@knotts.com. Please put “Resume for Public Relations Representative" in the subject line.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.
The Digital Marketing Representative is responsible for creating and maintaining a superior consumer experience on Knott's many digital platforms, including the Knott's Berry Farm and Knott's Soak City websites, mobile sites, social media handles, and select email communication. This position is responsible for planning, creating, and posting original content on the various social channels, and providing ongoing and ad hoc reporting. With regard to social media, the position is responsible for monitoring and regularly responding to user comments and questions, moderating responses, reporting on guest sentiment, and managing a monthly budget for paid social content. This position is also responsible for leading SEM marketing efforts, including planning and optimizing PPC content and results. This position is the day to day liaison for social media influencer relations, assists and sometimes leads special events, and is integral in crisis communication management.

RESPONSIBILITIES
  • Keeps desktop website, mobile website, and mobile app current and relevant by generating original content, leveraging existing content, and/or partnering with agencies and corporate teams for content. Develops digital content for all major attendance driving programs (including new products, events, promotions, pricing, season passes, etc.) as well as keeping on-going content up to date and fresh (including park hours, entertainment schedules, ride closures, etc.). Acts as liaison to broader organization (marketing, sales, foods, merchandise, rides, hotel) attending meetings and establishing ongoing communication in order to ensure all content is as relevant as possible.
  • Oversee all aspects of the Knott's Berry Farm mobile app, including: keeping evergreen content up-to-date, adding and removing seasonal content, working with corporate and third party partners for day to day management of the app, growing awareness and usage of the app and reporting out on utilization and user sentiment, and ensuring the in-park beacons are fully utilized and optimized for the best possible app users' experience.
  • Manages assigned budgets and works directly with external agencies on development of web content and infrastructure, such as: SEO/SEM, digital advertising, content development, and reporting. Stays abreast of current trends and evaluates growth opportunities for the company websites.
  • Responsible for the development, execution, and post program analysis for several email and direct marketing campaigns. This includes, but is not limited to, development of creative content, maintenance of segmentation schemes, pre-campaign design and post campaign analysis and reporting. Must work in tandem with corporate partners to accomplish this work.
  • Provides assistance as directed by the Director of Communications for programs such as, but not limited to: media and public relations support and commercial/advertising production projects. Provides ad hoc assistance with programs throughout the Marketing & Sales Division including processing of ticket requests, copywriting, and vendor management.
  • Lead crisis communication efforts across digital platforms, including: the development of consumer responses/statements, posting on social media outlets, and answering guest questions/comments on social platforms where appropriate. Assist PR Representative with media and guest inquiries. Assist with other responsibilities including, but not limited to: writing press statements, making statements on camera, and answering press or guest questions.
  • Responsible for the growth of current and future social media platforms. Monitoring and reporting out on key social media, and providing guest sentiment reporting for all platforms and channels.
  • Develop and execute KBF social media strategies and plans, including the creation of all social media content (e.g. promotions, contests, news, fan interest, pictures, gifs, videos, and offers); manage positings; provide consumer responses to comments; answer user questions and respond to comments in a timely manner across all platforms.
  • Responsible for assigned digital marketing budget and justify spending, timely reporting, and management of expenses.
  • Responsible for the content management of the Knott's recorded information line, and works with a cross functional team to plan new content and update existing content by writing scripts, recording audio files, and ensuring timely, up-to-date recordings go live throughout the year.
  • Manage the KBF Marketing photo and video asset library by keeping existing content organized, adding new photos/videos as they're created seasonally, and working with local and corporate teams to designate proper usage guidelines for the assets (e.g. use on social, collateral, paid media, determining usage life, etc.)

QUALIFICATIONS
  • Bachelor’s Degree (4 year college or university)
  • 6 months – 1 year of related experience minimum
  • At least 21 years of age.
  • Ability to work and travel nights, weekends, and holiday periods to meet business needs.
  • Ability to pass a mandatory (or random) drug test, per company policy, unless prohibited by state or provincial law.
  • Driver’s license.
  • Advanced business and/or copywriting skills are absolutely mandatory.
  • High degree of PC literacy, including MS Office, visual and audio editing tools, some HTML experience, and experience with web content management systems. Experience with social media publishing and/or monitoring services preferred.
  • Theme park marketing, website development, SEO/SEM, and e-commerce experience preferred.
  • Must be detail oriented and possess excellent planning and organizational skills.
  • Strong customer service skills and ability to work in a team environment required.
  • Strong verbal, written communication and analytical skills.
  • Highly self motivated and results oriented.
  • Theme park marketing and social media experience preferred.
  • High degree of PC literacy, including MS Office suite and social media platform proficiency.
  • Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.
  • Ability to understand English at a level sufficient to receive and perform basic job assignments and instructions.

TO APPLY:
If you're ready to become part of the winning team that makes Knott's Berry Farm, the "Friendliest Place in the West", then please apply by emailing your resume to employment@knotts.com. Please put “Digital Marketing Representative” in the subject line.

MORE INFO:
Knott's is an equal opportunity employer. We support a drug free workplace and perform pre-employment substance abuse testing and background checks.