Frequently Asked Questions
Have some questions about all the fun you can have at Knott's Berry Farm? You've come to the right place. Here's a list of some of the most common questions we hear from our guests. Take a look and see if you find what you're looking for.
At this time, we do not anticipate making any major changes at the park level. Our parks continue to operate on their normal schedules and our teams are focused on making people happy by delivering amazing experiences that inspire lasting connections and lifelong memories. Ultimately, we expect this combination will enable us to deliver even more engaging and entertaining experiences to guests.
We do not anticipate any immediate changes to our pricing, ticket options or season passes as a result of completing this merger. However, during the season we do adjust pricing based on volume and demand in each of our markets.
The combined company will maintain the legacy names and branding of each park in its portfolio, and no changes to park names are planned or being contemplated at this time.
2025 Gold and Prestige Passholders who have purchased the All Park Passport for a legacy Cedar Fair park may now access all Legacy Six Flags parks.
Legacy Six Flags 2025 Season Passholders who have purchased the All Park Passport from a legacy Six Flags park may now access all Legacy Cedar Fair Parks.
It’s clear our guests see tremendous value in the season-pass programs. Guests may access all Six Flags parks with the purchase of either a 2025 Gold or Prestige Pass along with the All Park Passport add-on. Please check your home park's website for the most up-to-date pricing and product offerings.
At this time, 2025 Cedar Fair Pass Perks may not be used at legacy Six Flags parks.
At this time, 2025 Six Flags Passholder Rewards may not be used at legacy Cedar Fair parks.
We do not anticipate any immediate changes to the current Rewards/Loyalty Programs at legacy Cedar Fair and Six Flags parks.
We do not anticipate any immediate changes to hotel discounts for season pass holders. Legacy Cedar Fair hotel properties will continue to offer discounts for legacy Cedar Fair park pass holders.
At this time, 2025 Cedar Fair Season Pass add-ons – including All Season Dining, Season Pass Drink Plans, Season Pass Fast Lane and All Season Photo Plans – may not be used at legacy Six Flags parks.
At this time, 2025 Six Flags Season Pass add-ons – including Dining Pass, Season Drink Bottle, All Season Flash Pass, Speedy Parking, and Picture Pass – may not be used at legacy Cedar Fair parks.
Season Pass
Six Flags is pleased to offer free admission to all 40+ Six Flags parks when you purchase a 2026 Gold or Prestige Pass during the MVP Sale. Guests must visit and process at their home park before visiting any other Six Flags park.
Home park refers to the specific Six Flags park where a season pass or membership was initially purchased. For example, if a pass was bought at Six Flags St. Louis, Six Flags St. Louis is considered the home park. Purchasing a season pass or membership at your home park is important because all passes and memberships need to be processed (used first) at the home park before it can be used at other parks. Pass Perks and specialty offers are only valid at a passholder’s home park.
A Gold or Prestige Season Pass is valid from the date it’s purchased through the end of the calendar year it’s purchased for. Season Passes are either paid in full at the time of purchase or at select parks that don’t have memberships, offer a Season Pass payment plan with an initial payment and pre-determined number of subsequent monthly payments. In either case, a season pass expires at the end of that season it was purchased for.
A Gold or Prestige Membership requires an initiation fee and first month’s payment at the time of purchase, with payments due for the following 11 months. Memberships will be continuous and may be cancelled after the first 12 months of validity have elapsed. Regardless of when a membership is purchased, it may be used for 12 months from the date of purchase and can continue across operating seasons and years.
All Park Passports grant passholders the opportunity to visit all 40+ Six Flags parks. New during the MVP Sale, 2026 Gold and Prestige Passes, as well as Gold and Prestige Memberships, include a free All Park Passport and access to all 40+ Six Flags parks through 2026.
The 2026 Gold and Prestige Pass purchased during the MVP Sale are valid for entry to and parking at all 40+ Six Flags parks in 2025*. Beginning in 2026, in addition to entry and parking, available Gold and Prestige level benefits will be valid at all parks in January. Guests must visit their home park and process their pass prior to visiting any other park. The complete park access list includes:
- California's Great America
- Canada's Wonderland
- Carowinds
- Cedar Point
- Cedar Point Shores
- Dorney Park
- Hurricane Harbor Arlington
- Hurricane Harbor Chicago
- Hurricane Harbor Concord
- Hurricane Harbor Los Angeles
- Hurricane Harbor New Jersey
- Hurricane Harbor Oaxtepec
- Hurricane Harbor Oklahoma
- Hurricane Harbor Phoenix
- Hurricane Harbor Rockford
- Hurricane Harbor Splashtown
- Kings Dominion
- Kings Island
- Knott's Berry Farm
- Knott's Soak City
- La Ronde
- Michigan's Adventure
- Schiltterbahn New Braunfels
- Schlitterbahn Galveston
- Six Flags America
- Six Flags Darien Lake
- Six Flags Discovery Kingdom
- Six Flags Fiesta Texas
- Six Flags Frontier City
- Six Flags Great Adventure
- Six Flags Great America
- Six Flags Great Escape
- Six Flags Magic Mountain
- Six Flags Mexico
- Six Flags New England
- Six Flags Over Georgia
- Six Flags Over Texas
- Six Flags St. Louis
- Six Flags White Water
- Valleyfair
- Wild Safari
- Worlds of Fun
Benefit availability may vary by park, please contact the park you are planning to visit for questions regarding applicable benefits. Not valid at The Great Escape indoor waterpark or Castaway Bay waterpark near Cedar Point.
*Not valid for Knott's Scary Farm, special ticket events, or park buyout admission. Free General Parking is included at Knott's Berry Farm only with the purchase of a Prestige Pass. Season-long parking is also valid for Knott's Scary Farm parking. Season-long parking is not valid for parking at the Knott's Berry Farm Hotel, metered lot, or Preferred parking lots. Parking is only included at La Ronde with Prestige Passes purchased from La Ronde. Reservations required at Schlitterbahn New Braunfels on select dates, with priority given to home park passholders and resort guests
Beginning in January 2026, all park add-ons, including dining plans, drink plans, Fast Lane and others purchased with a 2026 Gold or Prestige Pass, and Gold or Prestige Membership, may be used at all 40+ Six Flags parks, where available.
For the remainder of 2025, all park add-ons are only valid at your home park.
Both products were designed to reduce wait times and enhance FUN in the park all season long. At Legacy Six Flags parks, THE FLASH Pass program, and associated all season products, will be retired at the end of 2025 and transitioned to Fast Lane.
Guests who purchase an All Season Fast Lane from a legacy Six Flags park during fall 2025 will receive their benefits through THE FLASH Pass online portal through the balance of 2025. Beginning in January 2026, guests will receive a Fast Lane wristband on the day of their visit at any participating Fast Lane sales location in the park.
Guests who purchase the All Season Fast Lane – All Park will be able to use it at all Six Flags parks that offer Fast Lane beginning in 2026. For the remainder of 2025, All Season Fast Lane – All Park products will only be accepted in the home park in which the pass was purchased.
Legacy Cedar Fair Passholders
Beginning in January 2026, Gold or Prestige benefits can be used across all 40+ Six Flags parks where available. For the remainder of the 2025 season, only entry and parking will be valid at legacy Six Flags parks; however, all benefits can be used at other legacy Cedar Fair parks where available.
Prestige 2 annual Bring-A-Friends may be redeemed at all legacy Cedar Fair parks; Prestige Single Use Fast Lane benefits may be redeemed at all legacy Cedar Fair parks except Schlitterbahn Galveston and Schlitterbahn New Braunfels; the remaining Prestige benefits are only available at Canada’s Wonderland, Carowinds, Cedar Point, Kings Dominion, Kings Island, and Knott’s Berry Farm.
Benefit availability may vary by park, please contact the park you are planning to visit for questions regarding applicable benefits.
Legacy Six Flags Passholders
Beginning in January 2026, Gold or Prestige benefits can be used across all parks where available. For the remainder of the 2025 season, only entry and parking will be valid at legacy Cedar Fair parks; however, all benefits can be used at other legacy Six Flags parks where available.
Benefit availability may vary by park, please contact the park you are planning to visit for questions regarding applicable benefits
Guests who purchased a 2026 Gold Pass get 1 FREE BONUS Bring-A-Friend ticket and 2026 Prestige Pass get 2 FREE BONUS Bring-A-Friend Tickets to be used any operating day between July 28, 2025 and the end of the 2025 season at your home park. Your Bring-A-Friend benefit will be added to your pass and can be redeemed at the park by presenting your valid 2026 Gold or Prestige Pass. Refer to the instructions on the ticket for specific redemption details. The Bring-A-Friend benefit can only be redeemed and used by the passholder, is non-transferrable, and is valid only on the day redeemed. MVP Sale Free Bring-A-Friend tickets may only be redeemed at your home park.
Gold and Prestige Passes provide guests unlimited visits throughout the season, including Fright Fest / HalloWeekends / Halloween Haunt / Scarowinds / ValleyScare and Holiday in the Park / WinterFest (where available). Separate admission is required for Knott’s Scary Farm, private events, and park buyouts.
At Canada’s Wonderland, Silver Pass is valid any regular operating day through Labour Day, Saturday, September 1, 2025, and in 2026 from park opening through Labour Day, September 7, 2026. The Canada’s Wonderland Silver Pass does not provide admission to Halloween Haunt or WinterFest.
At Knott’s Berry Farm, Season Pass is valid every day throughout the year, including Knott’s Merry Farm. Separate admission is required for Knott’s Scary Farm, private events, and park buyouts.
At Six Flags Magic Mountain, Silver Pass is valid most operating days, but with some date restrictions. See details about Silver Pass validity dates on your home park’s season pass page.
Yes, free general parking is included with Silver, Gold and Prestige Passes, except at Canada’s Wonderland, Knotts Berry Farm and La Ronde. Upgrade to Prestige Pass for access to preferred parking.
Silver Passes are not eligible for free parking at Canada’s Wonderland. Season Passes and Gold Passes are not eligible for free parking at Knott’s Berry Farm. All-Season Parking add-ons can be purchased online by home park passes for Canada’s Wonderland and Knott’s Berry Farm. Season long parking is also valid for Knott's Scary Farm parking. Season long parking is not valid for parking at the Knott's Berry Farm Hotel, metered lot, or Preferred parking lots. Parking is only included at La Ronde with Prestige Passes purchased from La Ronde.
Physical Season Pass cards are no longer offered, or required, at the following parks. To activate your Season Pass, please visit the site below that is associated with your home park. You can also upload your pass through your park app by entering the barcode. No card is needed.
- Canada’s Wonderland – www.canadaswonderland.com/activate
- California’s Great America – www.cagreatamerica.com/activate
- Carowinds – www.carowinds.com/activate
- Cedar Point – www.cedarpoint.com/activate
- Dorney Park – www.dorneypark.com/activate
- Kings Dominion – www.kingsdominion.com/activate
- Kings Island – www.visitkingsisland.com/activate
- Knott’s Berry Farm – www.knotts.com/activate
- Michigan’s Adventure – www.miadventure.com/activate
- Valleyfair – www.valleyfair.com/activate
- Worlds of Fun – www.worldsoffun.com/activate
Parks not listed above still offer physical Season Pass cards that can be redeemed at the front gate of your home park on your first visit. Then you can upload it into your park app by entering the barcode to have a digital version.
Physical Season Pass cards are no longer offered at all parks. Refer to the FAQs above for the list of parks that don’t offer physical cards and instructions on how to add your Season Pass to the app.
Physical Season Pass cards are no longer offered at all parks. Refer to the FAQs above for the list of parks that don’t offer physical cards and instructions on how to add your Season Pass to the app.
For parks that do still provide physical Season Pass cards, in advance of your visit please contact us through Live Chat or the contact us form to add your pass card digitally to the Six Flags mobile app. If you’ve already arrived to the park, please visit our Guest Services team to replace your card for a nominal fee.
Your ticket should include a 20-digit barcode or QR code. You can scan this barcode or manually enter it into the mobile app to add the pass to your app directly.
Physical cards are no longer available at all parks. If you renew or upgrade your pass type, your digital pass or physical pass will automatically update if you change your Season Pass type.
Any paid ticket may be upgraded to a Season Pass. Visit any ticket window upon exiting the park to upgrade to a Season Pass.
As long as you are up-to-date on your current payments due, you can start using your Season Pass right away, even on the payment plan.
Yes. Visit our Special Offers page under Tickets & Passes for the park you wish to visit for more details and to purchase.
Season Pass add-ons such as All-Season Dining; All Season Drink Plan or All-Season Parking are passholder specific and can only be used by the passholder who has them on the pass. Season Passes, add-ons, and any benefits associated with the pass are non-transferrable
Yes, drink bottles will be available in early 2026 and will only be valid for use during the 2026 season.
In July 2024, Cedar Fair Entertainment Company and Six Flags Entertainment Corporation completed a merger and are now operating under the name Six Flags Entertainment Corporation. Legacy Cedar Fair parks refers to the 15 parks that were part of Cedar Fair Entertainment Company prior to the merger. These parks include:
- California’s Great America
- Canada’s Wonderland
- Carowinds
- Cedar Point
- Cedar Point Shores
- Dorney Park
- Kings Dominion
- Kings Island
- Knott’s Berry Farm
- Knott’s Soak City
- Michigan’s Adventure
- Schlitterbahn Galveston
- Schlitterbahn New Braunfels
- Valleyfair
- Worlds of Fun
In July 2024, Cedar Fair Entertainment Company and Six Flags Entertainment Corporation completed a merger and are now operating under the name Six Flags Entertainment Corporation. Legacy Six Flags parks refers to the 27 parks that were part of Six Flags Entertainment Corporation prior to the merger. These parks include:
- Hurricane Harbor Arlington
- Hurricane Harbor Chicago
- Hurricane Harbor Concord
- Hurricane Harbor Los Angeles
- Hurricane Harbor New Jersey
- Hurricane Harbor Oaxtepec
- Hurricane Harbor Oklahoma
- Hurricane Harbor Phoenix
- Hurricane Harbor Rockford
- Hurricane Harbor Splashtown
- La Ronde
- Six Flags America
- Six Flags Darien Lake
- Six Flags Discovery Kingdom
- Six Flags Fiesta Texas
- Six Flags Frontier City
- Six Flags Great Adventure
- Six Flags Great America
- Six Flags Great Escape
- Six Flags Magic Mountain
- Six Flags Mexico
- Six Flags New England
- Six Flags Over Georgia
- Six Flags Over Texas
- Six Flags St. Louis
- Six Flags White Water
- Wild Safari
Plan a Visit
We are excited about your visit! How can we help plan your next trip?
Knott's Berry Farm is located about 20 minutes away from Downtown Los Angeles, California at:
8039 Beach Boulevard
Buena Park CA 90620
Knott's Berry Farm is open every day of the year except Christmas Day. Please visit the calendar page for a list of hours. Knott's Soak City is open seasonally from late May - early September. Please visit the Knott's Soak City page for hours and more information.
For room rates, booking information and event opportunities visit the Knott's Hotel page.
Unopened and empty water bottles, baby food and food for guests with special dietary restrictions are permitted. No other outside food, drink or snack items are permitted in Knott's Berry Farm or Knott's Soak City. Items not allowed in the park include radios, stereos, luggage, and large coolers (Larger than 1’x1’x1’). Wagons used as strollers are allowed. All guests, bags, parcels and other items are subject to inspection, including metal detection or other screening measures. Still have a question? Contact us.
Please submit an online Lost and Found report. A Guest Service Associate will contact you if your item is located. Knott's Berry Farm and Soak City are not responsible for lost or stolen property of a Passholder or Ticket Holder.
Single strollers, double-seat strollers, manual wheelchairs, and electric wheelchairs are available inside Ghost Town next to the Geode Shop. Rentals are offered on a first-come, first-served basis for a minimal daily charge, plus a deposit. Electric wheelchairs are not available during Knott's Scary Farm. Quantities are limited and do sell out. A limited amount of electric wheelchairs are available. Reservations must be made at least 24 hours in advance. To make a reservation, please visit: https://www.knotts.com/rentals.
For mobility rental questions, please contact (714) 220-5495.
Different size lockers are available inside the park near Ghost Rider in Ghost Town for a rental fee of $15 - $25 depending on locker size.
Manual wheelchairs and electric wheelchairs are available inside Ghost Town next to the Geode Shop. Rentals are offered on a first-come, first served basis for a minimal daily charge, plus deposit. Electric wheelchair reservations are not available during Knott's Scary Farm. Quantities are limited and do sell out. A limited amount of electric wheelchairs are available. Reservations must be made at least 24 hours in advance. To make a reservation, please visit: https://www.knotts.com/rentals.
For mobility rental questions please contact (714) 220-5495.
There is one ATM located outside of the Wescom Financial location in the California Marketplace, near the park's main gate.
Knott's Berry Farm is moving toward all cashless payments throughout the park. Simply swipe or tap your credit card, debit card, or smart device with Apple Pay or Google Pay where you would normally use cash. For more details, visit our Cashless page.
Gift cards are available for purchase at Guest Services or online. They can be used at Knott's Berry Farm and Soak City for Admissions, Food and Beverage, Merchandise, and Games. Gift cards cannot be redeemed for cash, parking, or hotel stays. Gift cards are not valid for any online purchases.
Baby-changing and nursing stations are available in the California MarketPlace® and Camp Snoopy.
First Aid is available at the First Aid Center in Ghost Town. Nurses are on duty during Park operating hours.
Yes, free Wi-Fi is available throughout the Knott's Berry Farm theme park.
Upon entering through the turnstiles, your photo will be taken and attached to your ticket.
A valid form of admission and review of your photo attached to your ticket/season pass is required for re-entry to the park on the same day. Some private or special ticket events do not allow re-entry.
Parking
- Standard Parking for Autos and Motorcycles: $35*
- Buses and RVs: $40* (Download Bus Parking Information)
- All Season Parking can be added to a Season Pass
*Parking prices for Knott's Scary Farm and other special events may be different.
Re-entry is not permitted into the parking lots for single day parking passes or All Season Parking.
The Metered Lot by the California Marketplace offers complimentary parking for up to 1 hour. Each additional half hour or portion thereof is $10 with a maximum daily charge of $65. All lost tickets will be charged $65.
An additional 2 hours of free parking is available with a validated ticket and receipt showing a $35 or more minimum purchase from any California Marketplace restaurant or shop. Guests with a disabled placard may park all day in the Metered Lot for the standard vehicle single day parking rate.
All-Season Parking is not valid in the Metered Lot except for guests with a disabled person placard.
Pass Perks
Pass Perks is launching a new base reward system that is both more rewarding and flexible. You can now use your Perks on your favorite food, beverages, retail items, and games throughout the park. These Pass Perks discount rewards can be combined with your general Season Pass discount in the same transaction, allowing you to save even more. The more you visit, the higher your Pass Perks discount will be!
You can begin earning Pass Perks as soon as you purchase your Season Pass and visit your home park. To stay updated on your rewards, download the Six Flags Mobile App; otherwise, you might miss out on what you've earned.
Each month, eligible rewards will be displayed on the Pass Perks homepage. Each perk will include a brief description and the number of visits required to earn it. At the end of the month, your total number of visits will determine the perks you earn. Please note that your visit count will reset on the first day of the new month.
All Season Passholders. Pre-K are excluded from earning Pass Perks.
Your two scans will be combined and counted as one total visit.
Unless advertised otherwise, Perks can only be earned and redeemed at your home park.
To help you manage your busy inbox, we encourage Passholders to use the self-service options available. You can check your perks in the new mobile app under the "Pass Perks" section. While we will occasionally send you emails, the mobile app is the best place to find information about your perks!
Redeeming Perks is now easier than ever! In-park rewards are automatically loaded onto your Season Pass and can be redeemed by scanning them where applicable. Additionally, Pass Perks can be redeemed directly through the mobile app. Each Perk includes a description with details on validity and how to redeem it.
Standard validity is typically 30 days. However, depending on the perk and the time of year, the validity may be shorter or longer. Be sure to check the expiration date in the description.
Pass Perks will be added to Season Passes at midnight on the last day of each month. Loading can take between 24 to 72 hours, depending on the month and the number of active rewards.
You will receive Perks based on the number of visits you make by the end of the month. For example, if you visit four times, you will earn the Perk associated with four visits. If there are multiple Perks listed for a certain number of visits, you will receive each one of them.
We appreciate your feedback regarding the rewards offered in previous years. This year, we are simplifying our rewards by providing Passholders with additional discounts on food, beverages, retail, games, and tickets. This change will give you greater flexibility in how and where you can use your rewards. Additionally, you can look forward to occasional perks on individual items—be sure to check the Pass Perks homepage for updates.
*Guests who utilize a Bring-a-Friend ticket must be accompanied by a valid Season Passholder. Perks cannot be transferred amongst Passholders and cannot be re-issued or redeemed after the expiration date. Perks have specific restrictions and disclaimers, so be sure to read the offer description carefully.
Rides
From big thrills of Silver Bullet and Xcelerator to the little thrills of Camp Snoopy, Knott's Berry Farm has the kind of fun you are looking! What additional information are you looking for?
For a complete list of Thrill, Family and Kid rides visit our rides list.
Visit the Ride Information page to find height requirements for each ride. For more detailed information, including information for expectant mothers and physical requirements for each ride visit the accessibility information page.
For a list of scheduled ride closures, visit our scheduled ride closures page. Please note that information is subject to change without notice. Individual rides not listed may occasionally close.
Food
Hungry for savings? Try one of our money-saving dining plans and enjoy a variety of over 50 meal options at participating locations throughout the park. Choose from the All Season Dining Plan, All Day Dining Plan or Single Meal Deal. Visit our Drink & Dining Deals page for more information.
Enjoy refreshing beverages all day or all season with a drink plan. Learn more about drink plans on our Drink & Dining Deals page.
You can replace a lost or damaged Souvenir Bottle if it is associated with a Season Pass. There is a $5.00 charge for replacing an All Season Souvenir Bottle. Souvenir bottles not associated to a Season Pass cannot be deactivated or replaced. Visit any Souvenir Bottle location for assistance.
There is a $5.00 charge to change from the All Season Souvenir Bottle to the Season Pass 16 oz Cup Drink Plan. Souvenir bottles not associated to a Season Pass cannot be deactivated or replaced.
A day at Knott's can work up quite an appetite. That's why you'll find tempting treats and restaurants throughout the park. Pizza, chicken, salads, burgers and more! For location information and menu items visit our Dining Locations page.
Knott's offers several options and alternatives for guests with special dietary needs and food allergies. Learn more by visiting our Dietary Needs page.
Fast Lane
The Fast Lane program was previously reliant on wristbands to grant access to the Fast Lane at our attractions. While we still utilize wristbands, there is now a bar code on the wristband as an extra safety measure. At the merge point of the Fast Lane, the bar code will be scanned for validity.
To get to the fun faster, Pass Perks and Prestige Pass one-time Fast Lanes no longer require visiting another location to obtain the entitlement. Your Pass Perk or Prestige Pass one-time Fast Lane can be scanned directly from your Knott's Berry Farm mobile app, e-ticket or Season Pass at the merge point of eligible attractions.
At times a limited number of Single Use Fast Lane vouchers may become available for an attraction. If available, they can be purchased through the new Knott's Berry Farm mobile app. In the future, these Single Use Fast Lane vouchers will also be available for purchase at select kiosks located throughout the park.
Availability is subject to current park wait time conditions.
Fast Lane is an all day product that allows you to utilize the Fast Lane on multiple attractions throughout the park. Single Use Fast Lane is specific to one particular attraction for one ride and is date-specific. Single Use Fast Lane is valid only for one admission to the Fast Lane on the specific attraction for which the product was purchased.
Select attractions with high thrill factors have Fast Lane kiosks located near the ride entrance. At these kiosks, guests can scan their Single Use Fast Lane from their phone and obtain a paper voucher. Now the phone can be left with a non-rider or in a locker.
Yes, a Single Use Fast Lane can be upgraded to an all day Fast Lane wristband at Guest Services.
Single Use Fast Lane is only available when capacity is available. If it is currently not available, check the Knott's Berry Farm mobile app later in your visit to see if it becomes available.
Entertainment
For our current show and live entertainment schedule, please visit our Shows and Live Entertainment page.
Ticket Challenges
No need to panic. You can have your tickets printed for you at any available ticket booth located at the Front Gate, after passing through the security screening. Please present your order confirmation number and a photo ID.
If you purchased tickets for the incorrect date from knotts.com, please repurchase the correct tickets and we will refund the original order. Once the new order has been placed, please send the confirmation number that needs to be refunded and the new confirmation number by contacting us. If the tickets were not purchased directly from knotts.com, we are unable to refund or replace them. Please contact the company you purchased the tickets from for more information about their refund policy and instructions.
If you purchased tickets for the incorrect date from knotts.com, please repurchase the correct tickets and we will refund the original order. Once the new order has been placed, please send the confirmation number that needs to be refunded and the new confirmation number by contacting us. If the tickets were not purchased directly from knotts.com, we are unable to refund or replace them. Please contact the company you purchased the tickets from for more information about their refund policy and instructions.
Your tickets will technically expire on the day you purchase them for, but you can apply the value of the expired tickets to new tickets. The cost is the difference between what you paid for your ticket and the cost of a ticket when you visit. Many times there is no difference in price, but sometimes there will be a small few dollar difference. Please visit the Information Center or Guest Relations window to receive a non-expired ticket.
Your order confirmation number is contained in the email receipt that is sent to you after your purchase. If you are unable to locate that email or did not receive that email, please visit the online store, click on the upper-left menu button of the store pop-up window and click on the "Order Lookup" button located in the bottom of the menu.
Miscellaneous Questions
Let's see if we can help you find an answer!
Yes, all guests entering the park are required to have a valid admission ticket or Season Pass. In addition to rides, Knott's Berry Farm offers live entertainment, educational experiences, dining, and many other fun activities throughout the park.
Animals are not allowed inside the Park with the exception of service animals and Snoopy.
For the convenience of all our guests, smoking of any kind, including vapor and e-cigarettes, is only permitted in the designated smoking area near the park’s main entrance. Please refer to our map for the specific location. Smoking is not permitted inside Knott's Berry Farm. Thank you for your cooperation.
Safety of our guests and associates is our number one priority. Guests arriving at the park will go through metal detection every public operating day. All bags, purses, backpacks, waist packs, etc. will be examined prior to entering. Sharp objects (including pocket knives and metal chains), firearms, or other items that could be considered a weapon are strictly prohibited and should be left at home or secured in your vehicle. Knott’s does not tolerate guests who fight and/or harass other guests while on our property.
Great guest service is one of our highest priorities at Knott's Berry Farm. Please email guestcomments@knotts.com to provide feedback about your visit. Feedback about a recent visit is not able to be taken over the phone or through social media. Please allow our team up to five business days to research and properly respond to your request. The email address is designed only for feedback and should not be used to submit questions or other inquiries.
We're sorry you couldn't find the answer to what you were looking for. Guest Services may be reached by contacting us online. Please allow up to two business days for a reply through email.
Come join the Knott's Berry Farm team! We are hiring for a variety of professional and seasonal job opportunities. With so many jobs to choose from, we are sure to have one that is right for you! Visit our Job Portal to learn more.
Knott’s Berry Farm is happy to assist credentialed members of the media in producing superior news stories, programs and features that contain timely and up-to-date information. Please visit the Knott's Berry Farm Media Center for more information.
Please visit the Donations page for more information.
Guests celebrating their birthday at Knott's Berry Farm can receive a free birthday button by visiting the Guest Relations Center across from the exit of GhostRider in Ghost Town. The special buttons help us wish a "Happy Birthday" to guests celebrating their special day. Special discounts on tickets are not offered. Birthday parties with at least 50 guests or more can be booked by contacting our Group Sales Team at (714) 220-5163 or groupsales@knotts.com. Smaller parties are not able to be accommodated.
Knott's Soak City Water Park
Tickets to Knott's Soak City can be purchased online on our Knott's Soak City Tickets page.
You can find Knott's Soak City hours on our Calendar page.
Relax and enjoy the privacy of your own cabana. A limited number of exclusive cabanas are available each day and often sell out. For more information and to reserve your cabana, please visit our Cabanas page. Inner tubes are available free of charge at each attraction that requires a tube in order to ride. Inner tubes must remain at the attraction after riding. If you would like the ultimate fun in the sun, personal inner tubes can be rented for the duration of your day from the Tube Rental stand.
The park now boasts a total of 23 speed, tube and body slides plus the 750,000-gallon Tidal Wave Bay wave pool; the one-third-mile Sunset River; and the three-story Beach House, featuring 200 water guns, nozzles, sprayers and other interactive surprises. The water park also features Gremmie Lagoon, a hands-on water playground for younger kids and families. To learn more, visit our Knott's Soak City attractions page.
Longboard's Grill and Portside Pizza have a wide variety of food offerings. Learn more about food items and meal plan options on our Knott's Soak City dining page.
Outside food and/or beverages, glass containers, and coolers are restricted from entering. Small hand-held coolers not exceeding 12"x18" in size will be allowed that contain water bottles and sports drinks only. Soak City offers food venues to meet all tastes. Options include Hamburgers, Hot Dogs, Fries, Pizza, Sub Sandwiches, Salads, Chicken Tenders and a variety of Gluten Free and Vegetarian options. A variety of beverage products are served at each food venue. Food and Drink Carts are also located throughout the park.
To ensure the safest experience for all guests during their visit, please visit our Water Park Information and Guidelines page to review all rules that are in effect. We appreciate your cooperation in this regard.
Cashless
VISA, Mastercard, Discover and American Express credit cards and most debit cards are accepted for payment. We also accept Apple Pay and Google Pay. The park has multiple Cash-to-Card kiosks located throughout to allow you to convert your cash to a prepaid card with no fee. Leftover funds can be used anywhere VISA is accepted.
There are no fees to convert your cash to a prepaid card and no fees to use the card in or outside the park. As long as the card is used regularly, no monthly fees will apply. After 92 consecutive days of no transaction activity, however, a $3.95 fee will be charged each month.
Up to $500 can be loaded on a card. Minimum amount is $1.
Prepaid cards are not reloadable.
Cards can be used anywhere Visa/Mastercard is accepted.
The balance on the prepaid card can be checked at a Cash-to-Card kiosk, online at RCbalance.com or by calling the number found on the back of the card.
Cardholders opting for an SMS receipt at the kiosk will receive a unique link containing their card balance and real-time transaction history.
Scan the QR code throughout the park for a link to RCbalance.com
By going cashless, we are able to conduct contact-less transactions, and it’s faster, safer and always secure.
Knott's Berry Farm
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Mystery Lodge
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Factory Floor Arcade
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Grizzly Creek Lodge
- North end of Main Gate
- Casa California Restaurant
- General Store
- Xcelerator Shop
- Ghost Town Lockers
- Western Entrance
Knott's Soak City
- Independence Hall
- Davy Jones Lockers
- Longboard’s Grill
California Marketplace
- Knott's Hotel
- Virginia’s Gift Shop
- Berry Market
At this time cash will only be accepted by in-park Crafters.